Terms of Use of the Welcome Prints Online Sales Platform for Sellers

Welcome, we are delighted to have you as new members.


To ensure optimal use of our services, we invite you to read the Sellers’ Terms of Use (“Terms of Use for Sellers”) below.


We remain at your disposal if you have any questions.

Welcome Prints is a marketplace, accessible from the website www.welcome-prints.com, a service offered by Welcome Prints S.A.S with a share capital of €1000, headquartered at 34 CR 316 du Beausset à Signes, 83330 Le Beausset.


At Welcome Prints, we aim to promote handcrafted original art prints worldwide. The Welcome Prints marketplace (the “Marketplace” or the “Site”) is a platform connecting buyers (the “Buyers”) and sellers (the “Sellers”) to enable them to offer their prints (the “Artworks”) to buyers and conclude direct sales with them.


These General Terms of Use (the “Seller T&C”) apply in their entirety and constitute the essential and decisive conditions for any use of the Welcome Prints website (hereinafter the “Site” or the “Marketplace”) by any Seller for the public located around the world (hereinafter the “Seller”) to sell their Artworks.


The use of the Site and, a fortiori, the creation of a Seller account, implies the unconditional acceptance of the Seller T&C, which prevail over any other conditions and stipulations even communicated subsequently to the Seller T&C, not expressly accepted in writing by Welcome Prints.


The Seller T&C applicable are those in force at the time of registration on the Site and acceptance of the Seller T&C. Welcome Prints reserves the right to modify the Seller T&C at any time. Any new version of the Seller T&C will automatically replace the previous version after communication to the Sellers. Welcome Prints reserves the right to make any modifications to the Site, without the Seller being able to claim any right to compensation.


The Seller has also read and accepted the Guide for listing their artworks, which is an integral part of these Seller T&C.

Artworks“: refers to all Artworks listed for sale on the Site by Sellers.

Content(s)”: refers to any content provided by a User and published on the Site such as
product, name, pseudonym, data, information, text, description, image, photograph, sound
file, video, logo, and in general, any other element provided by the Buyer and the Seller on
the Site, whether at the stage of registration, in an email, on the Seller’s booth or by any other
means not specifically addressed here.

Buyer“: refers to any User of the Site who has an account, whether or not, they have already
purchased Artworks from Sellers on the Site.

Buyer Account(s)“: refers to the personal account of the User made available to them on the
Site, in order for them to benefit from the Services. The User may, following the creation of
their Account, place orders and purchase Artworks on the Site.

General Terms of Sale”: refers to the general terms of sale, accessible on the Site, also
referred to as “GTS”.

Marketplace“: refers to the marketplace on which the Buyer can purchase Artworks listed by
Sellers on their booths.

Order“: refers to the request made by the Buyer.

Personal Data“: any information relating to an identified or identifiable natural person,
directly or indirectly.

Seller(s)“: refers to any person offering Artworks for sale on the Site.

Seller Account” or “Seller Booth “: refers to the Account that the Seller creates on the Site in
order to grant access to a personalized selling booth.

Seller General Terms of Use”: refers to the general terms of use for Sellers, accessible on the
Site, also referred to as “Seller TOS”.

Service(s)“: refers to all services offered by Welcome Prints as described in these TOS.

Site“: refers to the Welcome Prints platform (including “The Marketplace”) allowing access
to the Services and available at the address www.welcome-prints.com (or any additional or
substitute address or site).

Third Party“: refers to any person, whether natural or legal, outside of these TOS.

Transaction“: A transaction refers to any exchange concluded between a Buyer and a Seller
on the marketplace, including the purchase or sale of an artwork.

User“: refers to any person using the Site, in any capacity whatsoever, whether or not they
have a personal account designated under “My Account”.

User General Terms of Use”: refers to the general terms of use for Users, accessible on the
Site, also referred to as “User TOS”.

The Welcome Prints Site is accessible 24 hours a day, 7 days a week.
In the form of a marketplace, the Site provides a Space for Sellers to list their Artworks for sale at prices they themselves have set. They will have the ability to receive orders placed by potential Buyers, collect the sale price minus the Marketplace commission, package their Artworks, and arrange for delivery. Sellers may also provide after-sales service for the Artworks.
The Marketplace is not the seller of the Artworks purchased through the website www.welcome-prints.com. Sales of Artworks are concluded directly between the Buyer and the Seller. Welcome Prints acts solely as an intermediary and therefore is not a party to the sales contract between the Seller and the Buyer.

The request for registration on the Site is subject to the provision of various data that will allow for identification. The request is then submitted to the Welcome Prints team so that they can verify that the Seller produces works that meet the objective selection criteria required by
the Marketplace, namely:

  • Artworks printed manually on a flat support such as paper,
  • Numbered and limited edition Artworks,
  • Hand-signed Artworks,
  • These criteria apply to all techniques including lithography, screen printing, drypoint, engraving, etching, aquatint, mezzotint, soft ground, woodcut, linocut, burin, etc.
  • The artist must have already participated in exhibitions or publications.

Once the Seller’s application is submitted, Welcome Prints undertakes to respond as quickly as possible to the Seller, within a period ranging from 4 to 8 working days depending on the number of requests received.
If the Seller’s application is accepted, they will receive an email containing a link to create their Seller Account.
The creation of a Seller Account is subject to the provision of various data:

  • As an individual, they must provide their first name, last name, address, country, email, username, and password for identification, a website, an Instagram account, or a portfolio presenting their artist or printing work.
  • As a professional or on behalf of a legal entity, they must provide their first name, last name, address, country, email, Siret number (French business registration number), username, and password for identification, a personal website, an Instagram account, or any other website or social media platform allowing Welcome Prints to access an artist or printing portfolio.

Note that if the Seller registers as a professional, they must indicate this to the Buyers.
Therefore, they undertake to comply with the legislation in force for this commercial activity,

which includes accounting, social, and tax identification obligations, as well as any obligations towards the consumer as a professional seller.
The username and password of the Seller Account are strictly personal and confidential. The Seller undertakes to guarantee the confidentiality of the username and password chosen when creating the Account and agrees not to communicate them to Third Parties. The Seller Account allows:

  • Uploading their portrait/story/biography
  • Listing their Artworks for sale and providing their General Terms and Conditions of Sale
  • Viewing the history of recent Orders, invoices related to purchases, and providing after-sales service.


Welcome Prints reserves the right to refuse any new request to create a Seller Account on the Site from a Seller whose Account has been closed on two occasions.
The Seller also undertakes not to engage in behavior contrary to these CGU and more generally, to legal and regulatory provisions, in the use of the Site. Otherwise, their liability may be incurred..

The Seller is free to present the Artworks and set their selling price on the Site. The price must be stated on the Site including all taxes and fees (including VAT, packaging fees, etc.) in the currency previously chosen by the Seller.

The Seller has the option to convert the price of their Artwork into the currencies available on the Site (€, $, £), or to enter the desired currency and let our conversion system automatically convert it. Please note that these automatic conversions are estimates and are subject to variations depending on the exchange rate of the currency.
As Welcome Prints is a marketplace for the sale of hand-printed original art prints, the Artworks for sale must meet certain criteria, such as being signed, numbered, and limited, and manually printed.
The Seller undertakes to provide the following data (hereinafter referred to as the “Data”) for each of the Artworks listed for sale:

  • The title of the artwork
  • The artist (even if the artist and the Seller are the same person)
  • The technique(s) used
  • The edition and numbering (excluding Monotype)
  • The medium used
  • The format
  • The Seller’s location (country and city)
  • Upload one or more visuals (jpeg, png, svg optimized formats) of the artwork
  • Specify any available options on the artwork (colors, sizes, etc.)
  • Specify the selling price of the artwork on the Site
  • Any applicable commercial warranties
  • The existence of a right of withdrawal on the artwork in accordance with the applicable legislation in the countries involved in each Transaction.

The Seller submits the descriptive sheet of the artwork to Welcome Prints, which reserves the right to accept or refuse the listing of the artwork for sale.

The Seller is responsible for their Seller Account and is free to modify the list and data of the Artworks they sell via the Site, including removing them.
The Seller must ensure that the data of the Artworks they provide are complete, clear, written in English and/or French, and allow consumers to easily identify the characteristics of the artwork.
The Seller undertakes to ensure that the data in their feed is up to date, meaning they commit to verifying the availability of the Artworks and especially the numbering of the Artworks listed online.
The Seller agrees not to list the same artwork multiple times, meaning they will create only one listing per edition even if they offer multiple different numbers.
In particular, the Seller agrees to use high-quality visuals. Ideally, the Seller would add several visuals of the artwork, one showing the artwork in its entirety, one showing the signature, one showing the edition number, and one showing the artwork in a situational context (if available). They also commit to publishing at least one photograph of the artwork on the Site.
The Seller agrees to adhere as closely as possible to the guidelines provided by the platform.

In addition to the information regarding the Artworks listed online, the Seller undertakes to provide all information relating to their general conditions of sale (delivery times, duration of the right of withdrawal, return procedures, contractual warranties offered, etc.).
To do this, the Seller enters their general conditions of sale on their Seller Account. They can update them at any time. These general conditions will be accessible to the Buyer in the description section of each Artwork.

Any publication on the Site containing textual or visual elements contrary to legal or regulatory provisions, good morals, and the TOS is prohibited.
Specifically prohibited is the publication on the Site of content that is obscene, political, racist, religious, discriminatory, defamatory, derogatory, inciting hatred, as well as any contribution that infringes on the rights of third parties and personality rights, including:

  • Any content reproducing without authorization a work protected by intellectual property rights (trademarks, copyrights, etc.).
  • Any contribution infringing on the right to image and/or the right to respect for the private life of a third party.
  • Any contribution infringing on the protection of personal data of a third party.
  • Any contribution denigrating towards third parties, other Sellers, or other Buyers.

In case of dissemination by the Seller of content infringing on the rights of third parties or other Sellers, Welcome Prints reserves the right to pursue criminal and/or civil action against the Seller who disseminated such content.
The Seller represents and warrants to Welcome Prints that the content published via the Site does not contain any timers, viruses, or other code or program that would compromise the use or render inoperable all or part of the Site. The Seller also undertakes to control, using antivirus software, any content published on the Site.
The photographs used in the listings of the Artworks must represent the artwork sold on the Site and cannot be used to illustrate multiple listings. It is prohibited to insert photos containing:

  • Minors or adults unrelated to the artwork.
  • Links to websites.
  • Images unrelated to the artwork presented on the Site.
  • Images/videos for which the Seller does not have usage rights.

The Seller undertakes not to market on the Site any Products outside of trade, and in general, the Seller undertakes not to publish listings on the Site for:

  • Individuals.
  • Tobacco, drugs, dangerous, flammable, explosive, and/or illicit substances.
  • Medicines.
  • Combat or self-defense edged weapons, firearms, explosives, hunting traps.
  • Animals and certain protected, threatened, or harvested plant species from their natural environment.
  • Counterfeits.
  • Bodies, funeral urns, or human body products.
  • Jewelry (excluding costume jewelry), coins, or precious metals.
  • Lots of products that have been subject to a recall procedure in France or abroad. In general, the Seller undertakes not to distribute or market on the Site any product whose marketing is prohibited or regulated by specific regulations.

This list is not exhaustive. Welcome Prints may authorize the publication of these products on the Site.

Welcome Prints does not own the Artworks, which remain the property of the Seller.
Additionally, the Seller remains the sole custodian of the Artworks until they are delivered to the Buyers.
The Seller is solely responsible for complying with the regulations applicable to the Artworks marketed on the Site, the quality of the Artworks, and respecting third-party intellectual property rights in the Artworks. The Seller is solely responsible for displaying or alleging a label or sign of quality.
Therefore, the Seller indemnifies Welcome Prints against any claim by a Buyer or third party of any kind in case of non-compliance with its own obligations under the Terms. The Seller undertakes to indemnify Welcome Prints against any convictions (civil, administrative, or criminal) that may be pronounced against it in the context of legal proceedings or checks by an administrative authority related to actions relating to its obligations under the Terms, including legal fees and expert fees and any costs and losses that may result for Welcome Prints (including economic repercussions due to reputational damage suffered).
The Seller undertakes to immediately remove from the Site any lot subject to a recall or withdrawal procedure. In case of suspicion of non-compliance with applicable regulations or danger to Buyers, Welcome Prints reserves the right to remove the concerned Artworks from the sale offer on the Site.
The Seller undertakes to take out insurance covering its professional liability for all activities and obligations arising from this Agreement. The Seller undertakes to maintain this insurance policy for the entire duration of this Agreement and to provide proof to Welcome Prints upon request by providing a certificate from its insurers listing the coverage taken out, their amount, and their duration of validity. Any modification, suspension, or termination of this insurance policy, for any reason whatsoever, must be reported to Welcome Prints as soon as possible.
Welcome Prints’ liability is limited to an obligation of means in the execution of the services offered on the Site.
Welcome Prints undertakes to make its best efforts to secure access to and use of the Site and is free to choose the form and the most appropriate technical means to provide Users with all the functionalities of the Site.
By way of derogation, the Site may be temporarily unavailable during corrective or evolutionary maintenance operations necessary for the proper functioning of the Site and in the event of an event beyond the control of Welcome Prints. Maintenance operations will take place at the discretion of Welcome Prints, which will endeavor to notify Users by email when possible at least 48 hours before the implementation of such operations.

In the event of a technical failure affecting the operation of the Site, Welcome Prints undertakes to make its best efforts to restore the operation of the Site as soon as possible.
Welcome Prints shall not be held liable for external intrusions, the presence of computer viruses in the Seller’s or any User’s computer system, the possible consequences of total or partial alteration of the operation of the Site resulting from misuse of the Site by the Seller, non-operation, or slowness of the Seller’s telecommunication network, it being understood that it is the Seller’s responsibility to ensure proper disconnection from their customer account at the end of their connection session or consultation of the Site.
Welcome Prints’ liability is excluded for any defect or non-performance not resulting from its own actions, including in case of non-performance of its obligations by the Seller. In any event, Welcome Prints’ liability notably excludes any indirect, consequential, or immaterial damages, including any loss of profit, loss of business, loss of turnover, loss of customers, loss of opportunity, and is in any case limited to the amount of commissions paid to Welcome Prints for the last 12 months. This clause shall survive the termination of the Terms for any reason whatsoever.

Registration is valid for an indefinite period, and the Seller is free to terminate their use of the Services at any time by directly contacting the Welcome Prints team, either by sending an email to the following address: support@welcome-prints.com, or by clicking on “delete my account” in their Account.


Welcome Prints will proceed to close the Seller’s Account within a maximum of five (5) business days from the request for deletion. The Seller is informed that the deletion of the Seller’s Account may, in some cases, take more than one week (6 business days), notably depending on the specific circumstances of the deletion request (ongoing orders, disputes, etc.).
Any ongoing orders placed before deactivation must be fulfilled by the Seller. Data associated with the Seller will be deleted according to the applicable legal deadlines (GDPR).

Welcome Prints may delete the Seller’s account under the conditions provided for in this article in case of non-compliance by the Seller with the present T&C. The deletion of the Seller’s account will take place thirty (30) days after a formal notice has been sent by registered letter with acknowledgment of receipt to the defaulting party, indicating the intention to enforce this clause, which has remained ineffective.

Orders for works by Buyers are received by Welcome Prints on the Site and will be directly communicated to the Seller by sending an automatic notification email. The Seller is bound by the Buyer’s order upon receipt of the notification informing them of the Buyer’s order.
The Seller will handle the processing of orders from Buyers. Welcome Prints, as a Marketplace, is not responsible for order processing by Sellers.
The Works will be delivered by the Seller or any person designated by them, on behalf of the Seller, directly to the Buyer, depending on the choice made by the Buyer when placing the order on the Site (desired delivery address). Welcome Prints, as a Marketplace, is not responsible for the shipment or delivery of the Works.
The Seller undertakes to ship the Works within the timeframe indicated in their Account. This period starts from the receipt by the Seller of the order transmitted by Welcome Prints.
The Seller undertakes to inform Welcome Prints of the various stages of the shipment of the Work:

  • Preparation of the order for the Works
  • Shipment of the Works
  • Delivery of the Works to the Buyers

The Seller must provide the above information in their Seller Account on the Site.
In the event that the Seller encounters difficulty in managing the Buyer’s order (error in pricing, out of stock, delay or delivery issue, etc.), they undertake to inform Welcome Prints as soon as they become aware of the difficulty. The Parties will endeavor to collaborate to find a satisfactory solution for the Buyer.

To ensure the smooth continuity of the Service, the Seller who will be absent for more than 3 consecutive business days must set a vacation period in their Seller Account.
Activating the vacation period allows the Seller to display a message to Users on all sales listings of the Seller’s Works, as well as on their profile page. The Seller has the option to continue receiving orders during this period (by indicating in their absence message the date when they will be able to process orders received in their absence) or, conversely, to block order placement until their return.

The conditions for exercising their rights (of withdrawal or implementation of a legal or contractual guarantee) by the Buyers are defined by the Seller when creating their account and entering their terms and conditions of sale. The Seller has a tab in their account for this purpose, allowing them to specify their General Terms of Sale. These are displayed on the page of each Work they offer for sale on their Seller Account.
The Seller undertakes to acknowledge receipt and respond to requests from Buyers via emails sent by Welcome Prints, within a maximum of three business days, unless the Seller has specified vacation on their Seller Account.

In the event that the solution proposed by the Seller following the exercise of their rights by the Buyer does not fully satisfy the Buyer, the Buyer may file a complaint concerning the Order directly with the Welcome Prints customer service. Welcome Prints will inform the Seller, and the Parties will endeavor to cooperate in good faith to provide a satisfactory solution to the Buyer. Any fees incurred by Welcome Prints in order to enforce the Seller’s commitments in their T&C will be billed back to the Seller.
To initiate the refund to the Buyer for the relevant Order, the Seller must go to their Seller Account on the Site and indicate the amount to be refunded to the Buyer. Welcome Prints will then request the refund of the relevant amounts from its payment provider to the payment method used by the Buyer.

It is the responsibility of each Seller to specify in their General Terms of Sale, which appear on the page of each Work they offer for sale on their Seller Account, the withdrawal period available to Buyers, whether this period is legal or offered or extended on a commercial basis.
This period starts from the day the Buyer receives the Work and during this period, the Buyer may exercise their right of withdrawal without having to provide a reason.
To exercise their right of withdrawal, the buyer must contact Welcome Prints by email at the following address: support@welcome-prints.com, providing the information contained in the withdrawal form made available in Welcome Prints’ T&C. It is then up to Welcome Prints to notify the Seller by sending them an email.
The Buyer agrees to return the Work to the Seller within 10 business days following their withdrawal request. Please note that this period may vary according to each Seller’s T&C.
The refund covers the price of the Work paid by the Buyer. Regarding shipping costs, it is up to each Seller to specify in their General Terms of Sale if, in accordance with applicable law, outbound and/or return shipping costs are to be reimbursed to the Buyer in the event of exercising their right of withdrawal. Failing that, outbound shipping costs will be refunded to the Buyer, while return shipping costs will remain the responsibility of the Buyer.

The price of the Works is set by the Seller at the time of sale. The prices of the Works offered for sale are displayed inclusive of all taxes and excluding delivery charges.
The Seller agrees to integrate the invoice directly into the Order Tracking section. The Buyer has the option to download the invoice provided by the Seller in their orders. Upon request, the Seller must provide Welcome Prints with a digital copy of any invoice for transactions conducted via the Marketplace.
In return for its Services, Welcome Prints deducts a commission of 22% from the Seller for each Transaction, calculated on the total amount of the invoice inclusive of all taxes paid by the Buyer, i.e., the price inclusive of all taxes of the Work and the delivery charges.
The 22% commission charged by Welcome Prints corresponds to the invoicing of a service.
As such, it is subject by default to a VAT rate of 20%, the rate in force in France, the country where Welcome Prints is registered. If a seller is not subject to French VAT, they must provide the Marketplace with the necessary documents so that the commission charged to them is not increased by French VAT.
To enable financial transactions on the Marketplace, Welcome Prints uses the payment service provider Stripe. As part of the use of the online sales service, the Seller agrees to open a “Marketplace seller” customer account on Stripe. This is an essential condition for using the Marketplace Services. The Seller accepts the use of Stripe payment services provided by Welcome Prints. In addition to the commission collected by the Marketplace, transaction fees apply to each transaction and are borne by the Seller. These fees depend on several factors such as the type of credit card used, the country of issuance of the credit card, the currency of
the bank account used for payment, the billing currency, the need to convert currencies, and possibly other factors.
Depending on these factors, transaction fees usually range, for indicative purposes, between 1.5% and 3.5% of the total amount of the invoice for an order.
You can review the terms of use at the following address: https://stripe.com/fr/legal.
Through Stripe, Welcome Prints pays the Seller the balance of the sale price minus its commission. This payment will be made by default once a month.

The Seller agrees to respect Welcome Prints’ intellectual property rights, including its trademarks and intellectual property rights related to the Site. All elements of the Site, including designs, photographs and images, texts, overall structure and layout, graphic charters, databases, logos, domain names, and trademarks including the name Welcome Prints, as well as all documents or files, are protected by intellectual property law and are the exclusive property of Welcome Prints.
The Seller is authorized to use the logo, texts and images, the brand, and the Site address for commercial purposes, for the promotion of their Works listed on the site.

The Seller owns the content and photographs they provide on the Site. They can delete their listings or their content at any time.
The Seller declares that they hold all intellectual property rights and authorizations over the content and photographs they provide and sell on the Site.
In the context of promoting the Works and the Site, the Seller authorizes Welcome Prints to use all information posted online by the Seller (portrait, biography, workshop photos, works for sale).
Only for the purpose of communicating the Site, a specific Work, or the Seller to the public, the Seller grants to Welcome Prints, without geographical limitation and free of charge, the right to broadcast and use, in part or in full, alone or grouped, the Works listed on the Site, and this on all media or methods decided by Welcome Prints.
This assignment remains valid only for the entire period of registration on the Welcome Prints Site.

Personal Data refers to any information concerning an identified or identifiable natural person.
Personal Data is protected by the provisions of the “Information Technology and Liberties” law n°78-17 of January 6, 1978, as amended, and by the provisions of EU Regulation 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, which Welcome Prints undertakes to comply with and to ensure compliance by their employees/collaborators.

Personal Data collected on the site is primarily used for specific and delimited reasons, such as the operation of the site, the use of cookies via services like Google Analytics or social networks.
Welcome Prints acts as an independent data controller for the creation and management of User Accounts, conducting prospecting actions and statistical analyses, and preventing fraud.


Once the User places an order on the Welcome Prints platform, the Seller and Welcome Prints act as joint data controllers for the purpose of processing the order through the Welcome Prints platform and solely for that purpose.
The Seller then acts as an independent data controller for the management of order delivery and product warranty tracking, and solely for these purposes. For this purpose, they acknowledge that they alone bear the responsibility for the operation of these treatments on legal bases in accordance with the applicable Regulations (consent, legitimate interest, legal obligation, contract performance, etc.).
The Seller may not process Personal Data for purposes other than those covered by the purposes described above, unless they have obtained prior approval from Welcome Prints, and under no circumstances for commercial purposes (commercial prospecting, resale, etc.).
The Seller hereby releases Welcome Prints from any liability in this regard. Any detected breach may trigger legal action by Welcome Prints. In case of reciprocal transfers of Data between Welcome Prints and the concerned Seller, they undertake to process them only in accordance with the purposes described above.
These processing operations are implemented either on the basis of the consent of the person concerned (User or Buyer), or on the basis of the performance of a contract to which they are a party, or the performance of pre-contractual measures taken at their request, or on the basis of the legitimate interest of Welcome Prints (statistics, commercial prospecting based on the non-opposition of the Buyer).

Force majeure is defined as any external, unforeseeable, and irresistible event within the meaning of Article 1218 of the Civil Code and according to the definition adopted by French jurisprudence. If either Party observes such an event, they must immediately inform the other Party and provide justification for their inability to perform their obligation. The Parties shall not be held liable for non-performance or delay in the performance of any of their obligations due to a force majeure event. If force majeure events are definitive or last for a period exceeding 1 month, these Terms of Use are automatically terminated, unless otherwise agreed by the parties.

If any provision of these General Terms and Conditions of Use is declared null, illegal, or unenforceable, such nullity, illegality, or unenforceability shall not affect the other provisions of these terms, which shall remain in force.

These General Terms and Conditions of Use and the operations arising therefrom are governed by and subject to French law. These General Terms and Conditions of Use are drafted in the French language. In the event of translation into one or more foreign languages, only the French text shall prevail in the event of a dispute. In the event of a claim by one or more parties, they undertake to seek an amicable solution together prior to any legal action. If a prior written approach to Welcome Prints does not result in the settlement of the dispute, the services of a mediator may be sought for any consumer-related issues. In accordance with the
provisions of the consumer code relating to amicable dispute resolution, the Seller has the option to use the consumer mediator listed on the website https://www.economie.gouv.fr/mediation-conso. The Seller also has the option to submit any complaints to the online dispute resolution platform provided by the European Commission at the following address: “https://ec.europa.eu/consumers/odr/main/?event=main.home.show“.
The European Commission will forward the member’s complaint to the competent national mediators notified. When no agreement or mediation is possible, the General Terms and Conditions of Use, the sale of Products, and the commercial relations between the Parties are subject to French law. Any dispute relating to the General Terms and Conditions of Use, the sale of Products, services, and commercial relations between the Parties, concerning their conclusion, performance, termination, or interpretation, shall be submitted to the competent courts in the jurisdiction where the registered office of Welcome Prints is located, including in
the case of multiple defendants, warranty claims, emergency procedures, or expertise.

In accordance with the provisions of Article 242 bis of the General Tax Code and as a marketplace, Users of WELCOME PRINTS Marketplace Services are provided with the following information regarding the tax and social obligations they must adhere to.
Individual Users of WELCOME PRINTS Marketplace Services generating income through these services must declare the income derived from this activity to the tax authorities. Failure to comply with tax obligations may result in penalties, including a surcharge on the undeclared income, ranging from 40% for voluntary omissions to 80% for abusive tax practices or fraudulent maneuvers. Additionally, late payment interest may apply, and in cases of fraudulent behavior, criminal proceedings may be initiated, potentially leading to
substantial fines and imprisonment.
Furthermore, Users of WELCOME PRINTS Marketplace Services generating income must also declare this income to the URSSAF (French social security contributions collection agency). Failure to pay social security contributions may result in fines, with penalties increasing for repeat offenses or in cases of refusal to affiliate with mandatory social security regimes. Additionally, engaging in undeclared work may lead to imprisonment and hefty fines, especially if the offense involves minors or vulnerable individuals.
In any case, such actions expose Users to audits, reminders, and identified penalties by the URSSAF, including initial surcharges on corrected contributions, additional surcharges for non-compliance, and further penalties for recurrent offenses.

Moreover, in the event of undeclared work, additional surcharges may apply, escalating based on the severity of the offense and any prior infractions.
Corporate entities, such as companies, must also fulfill their reporting and tax payment obligations for transactions conducted through WELCOME PRINTS Marketplace Services.
The applicable tax regimes for corporations are outlined, and companies are subject to penalties and sanctions for non-compliance.

Overall, adherence to these tax and social obligations is crucial for Users of WELCOME PRINTS Marketplace Services to avoid legal consequences and financial penalties. Further information regarding tax obligations and penalties can be found in the provided links.